While we have the pleasures of fully understanding the inner-working of the extended warranty business we understand that not everyone does. Prices and benefits vary greatly depending on the product, the seller, and the insurer, leading to some confusion and disinformation being put out there.
Being challenged to buy a warranty "now or never" by the checkout person can be an intimidating experience for many. Lots of consumers are led to believe that the checkout line is their last chance at coverage. Little do they know aftermarket electronics warranty companies are happy to help and often price their warranties much lower than the store while offering a better overall experience.
To combat the disinformation circulating around we decided to answer 3 common questions about extended warranties for electronics like phones, cameras, video games, computers, and iPads.
What should I make sure to ask?
With extended warranties the devil can be in the details. Make sure to always ask:
1. What is covered? You would be surprised; I’ve seen companies differentiate between “spills” “water damage” “water damaged” “full immersion” and “flooding.” Make sure you know what not to say (flood) ahead of time when stating your case.
2. What do I need to submit for a claim? Some companies avoid paying claims by swamping customers in paperwork. If a claim requires your birth certificate – pass on it.
3. What is your service guarantee? In a perfect world, the word “fixed” would not be open to interpretation. Make sure your warrantee company offers service, replacement, or reimbursement in a timely manner. Anywhere 30 days and under can be the norm.
What are my options?
Plenty! The store wants you to think that you are only offered one warranty; that just isn’t the case. A whole industry of extended warranty providers is happy to help you find the perfect warranty for you and your purchase.
What types of products are a good fit for extended warranties?
While we would love to offer coverage for everything under the sun, it wouldn’t be fair to our customers. Cheap, disposable electronics such as a $20 camera should not need a warranty, whereas longer lasting big ticket items, such as a new TV may. Typically we recommend warranties when:
• The item has high replacement cost like a large HDTV.
• The item is heavy used, often for hours at a time. In particular this means computers, TV, and game consoles.
• The warranty costs less than 25% of the item’s price.
• The item is portable or used while traveling.
• There are kids nearby.
Protection Headquarters offers customers a better option to the usual store-offered warranties. Our clients can easily submit claims online or via phone, store their receipts digitally, and not be hampered by lost paperwork like the bad old days.
Customers deserve a better experience, and that is what we offer. Get a free extended electronics warranty quote instantly at ProtectionHeadquarters.com
Being challenged to buy a warranty "now or never" by the checkout person can be an intimidating experience for many. Lots of consumers are led to believe that the checkout line is their last chance at coverage. Little do they know aftermarket electronics warranty companies are happy to help and often price their warranties much lower than the store while offering a better overall experience.
To combat the disinformation circulating around we decided to answer 3 common questions about extended warranties for electronics like phones, cameras, video games, computers, and iPads.
What should I make sure to ask?
With extended warranties the devil can be in the details. Make sure to always ask:
1. What is covered? You would be surprised; I’ve seen companies differentiate between “spills” “water damage” “water damaged” “full immersion” and “flooding.” Make sure you know what not to say (flood) ahead of time when stating your case.
2. What do I need to submit for a claim? Some companies avoid paying claims by swamping customers in paperwork. If a claim requires your birth certificate – pass on it.
3. What is your service guarantee? In a perfect world, the word “fixed” would not be open to interpretation. Make sure your warrantee company offers service, replacement, or reimbursement in a timely manner. Anywhere 30 days and under can be the norm.
What are my options?
Plenty! The store wants you to think that you are only offered one warranty; that just isn’t the case. A whole industry of extended warranty providers is happy to help you find the perfect warranty for you and your purchase.
What types of products are a good fit for extended warranties?
While we would love to offer coverage for everything under the sun, it wouldn’t be fair to our customers. Cheap, disposable electronics such as a $20 camera should not need a warranty, whereas longer lasting big ticket items, such as a new TV may. Typically we recommend warranties when:
• The item has high replacement cost like a large HDTV.
• The item is heavy used, often for hours at a time. In particular this means computers, TV, and game consoles.
• The warranty costs less than 25% of the item’s price.
• The item is portable or used while traveling.
• There are kids nearby.
Protection Headquarters offers customers a better option to the usual store-offered warranties. Our clients can easily submit claims online or via phone, store their receipts digitally, and not be hampered by lost paperwork like the bad old days.
Customers deserve a better experience, and that is what we offer. Get a free extended electronics warranty quote instantly at ProtectionHeadquarters.com
